Technology in the workplace allows businesses to expand quickly and efficiently. One such good example is business technology.
Business technology such as video conferencing, social networks and virtual office technology has removed workplace boundaries that previously limited business expansion. With business technology, companies can target a wider customer base and grow to higher levels.
In 2003, the U.S. Small Business Administration produced a report/survey that established conclusively that more than 75% of small businesses owned computers and had heavily invested in new technology. Let us try to understand what the computers mean to businesses and how they contribute to increase their productivity.
First and foremost, technology affects a firm’s ability to communicate with customers. In today’s busy business environment, it is necessary for employees to interact with clients quickly and clearly. Websites allow customers to find answers to their questions after hours through online forms, call backs, email or email to fax using one time online fax. Fast shipment options allow businesses to move products over a large geographic area. When customers use technology to interact with a business, the business benefits because better communication creates a stronger public image.
Business technology is important because it improves communication in the workplace. Office workers are not limited to phone calls or inter-office mail to interact with one another anymore. Electronic mail allows workers to send messages instantly without interrupting the recipient.
Business technology also improves communication with clients and business partners because information can be passed through multiple channels almost instantly.
Office technology saves times by speeding up the workflow process. Digital filing systems save space, paper and printing costs. The uses of computer systems allow corrections to be made instantly. Resources like electronic files and access to information technology are available with the click of a button. Technology also helps a business understand its cash flow needs and preserve precious resources such as time and physical space.
Warehouse inventory technologies let business owners understand how best to manage the storage costs of holding a product. With proper technology in place, executives can save time and money by holding meetings over the Internet instead of at corporate headquarters.
New Business Opportunities
The explosion of Internet and e-commerce has opened up a plethora of opportunities for all types of businesses. New management methodologies are easier to implement due to statistical software. Also, companies are able to train their own employees using in-house Six Sigma software programs, and as a result, save money on labor costs.
Technology in the workplace practically eliminates space and time. Video conferencing technology lets businesses on any part of the globe interact with one another. Technology reduces travel costs because businesses can set up virtual meetings and distribute data without the need to be in the same room. Technology allows businesses to establish a global presence at a fraction of the cost.
Business Culture And Class Relations
Technology creates a team dynamic within a business because employees at different locations have better interactions. If factory managers can communicate with shipment coordinators at a different location, tensions and distrust are less likely to evolve. Cliques and social tensions can become a nightmare for a business; technology often helps workers put their different backgrounds aside.